In how many days will I receive my orders?
For Delhi NCR the delivery time is 48 - 72 hours. For other metro cities it can take up to 4-5 days.
What notifications will I receive?
You will be notified by email on your order has been placed and shipped. Our shipping partner will also share shipping details via SMS.
How do I contact the Feed Smart team?
Please email us : email@example.com or call us on +918826515835. We are available Monday - Friday (10 AM - 7 PM) IST Saturday (10 AM - 1PM) IST
Products & Returns
Where can I get answers to questions I have regarding certain products?
Each product description page has a detailed FAQ section. We've tried to answers all questions but just in case you don't find your answer, please email us : firstname.lastname@example.org
What is your return policy?
We accept unopened products within 7 days of delivery. The refund process will start once we approve the returned product.
What if my child does not like the product?
First, don't panic! Lots of studies show that babies may need to be exposed to a new food 8 to 10 times over several days before it's accepted. So be persistent! However, if she doesn't take to it feel free to consume it as a family or just donate :)
Are your products organic?
Our products are organically sourced and naturally produced without any chemicals.
Packaging & Shelf lIfe
Are your pouches resealable ?
All our pouches have a inbult zip lock that should be properly shut after use. If you feel more confortable you can remove the produce and keep in air tight containers.
How should we store Feed Smart products?
Specific storage guildlines are mentioned on each packaging. However in general please keep them in a cool dry location. Flours and seeds powder should be kept refrigerated.
How have you maintained shelf life?
All products are without chemical preservations and some have natural ones. Our packaging methodolody and material is giving shelf life.